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Thank you for contacting PRC product support.
Our “Live Chat” service is available to customers residing in the United States and Canada.
Service representatives are available to assist you from 8:00 a.m. – 4:00 p.m EDT, Monday – Friday.
Need to Request Service for device repair or replacement parts? Please fill out and submit the Service Repair request form. Once received, a team member will be in touch. Complete the PRC device Request a Repair form.