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Here When You Need Us—Support That Speaks Your Language

Need help troubleshooting a device, requesting a repair, dedicated vs. non-dedicated configurations, or just have a quick question? Our team is ready to help with friendly, expert support that’s as reliable as the technology we build. From live chat and email to phone and self-service tools, we make it easy to get answers fast. Because when communication matters most, so does your peace of mind.

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Industry Leading Warranties

Our commitment to customer service and quality is reflected in our best-in-the industry standard warranty and support, as well as our unique Peace of Mind Add On Warranty for unlimited repairs regardless of frequency or cause. Click here for details about all our warranties.

To purchase a Peace of Mind Warranty, please visit our store.


Funded Device Repair

Learn about device repair through Insurance, Medicaid, or Medicare.

Looking for help with Versa accessories?

Email versasupport@prc-saltillo.com or click here.

Ayuda En Español

Teléfono: 800-262-1984 opción 6 opción 3

Lunes a Viernes 9:00 a.m. to 5:00 p.m. EST

Email: espanol@prc-saltillo.com

Need a different language?

With access to translators for 200+ languages, we offer the support you need! Simply call the appropriate number below, tell us what language you speak, and we will contact you with a translator for the duration of the call.

  • For questions: 800-262-1990
  • For service: 1-800-262-1984 option 3
  • Funding (Medicare/Medicaid/Insurance): 800-268-5224
  • To place an order (non-funded): 800-262-1984
  • Other: 800-262-1984