Six Ways To Put Communicators First

PRC-Saltillo is guided by respect for those we serve. You are our mission. Your right to independence and participation motivates our decisions. Here are six ways AAC communicators are put first at PRC-Saltillo.

Listening to AAC Communicators and Their Teams

AAC communicators have the right to be heard. Your experience and opinion matters—especially when it comes to your needs and creating the best products and services for you. PRC-Saltillo gathers your feedback in a variety of ways:

• Our Clinical Advisory Board made up of AAC communicators, their family members, and AAC professionals meets regularly as needed
• Our online feedback form is always open for you to share your reviews—both wins and challenges
• Your local consultant wants to know how you are doing and shares feedback with product and service teams to improve your experience

Elevating AAC Communicators in Our Ambassador Program

AAC communicators who use one of our devices or apps are elevated through our Ambassador Program. These selected individuals have the opportunity to:

• Share experiences and insights at AAC trainings
• Participate in university presentations
• Attend local, state, and national conferences
• Speak at a company meeting
• Attend monthly MeetUps with fellow ambassadors
• Join an AAC Toastmasters Club
• Mentor and/or be mentored
• Write blogs on the AAC Language Lab
• Preview new products and assist PRC-Saltillo with special projects

Get to know our amazing ambassadors who illustrate the impact of effective communication using customized speech-generating devices and personalized access methods.

Developing Robust Hardware and Vocabulary for AAC Communicators

Acknowledging that there’s not a one-size-fits-all AAC solution, our product teams develop sophisticated and customizable technology with communicator and clinical input for your highest potential.

• Frequent software updates keep your devices and apps running smoothly
• Robust vocabularies offer thousands of words including core words, fringe words, and words that keep you safe and empowered in all your spaces
• Compatibility with mounts and access tools to increase your success with AAC
• Pages and tools within your device help you successfully communicate, interact in your environment, and stay connected to the world around you

Additionally, we offer guidance on how to care for your AAC solution.

Providing AAC Communicators a Four-Week Device Trial

Select your best AAC solution by trialing your preferred option at no cost for four weeks. The Trial Device Program allows AAC communicators and their families to:

• Experience the physical device—weight, screen size, and more
• Practice the recommended AAC vocabulary
• Explore device access through kickstands, Keyguards, and mounts

Learn more about the benefits of trialing a device and start your application.

Offering AAC Communicators Best-in-Class Support

Every communication device includes unmatched support and guidance for you and your communication partners who are learning and growing with your device. Our clinical consultant network and trusted service teams keep you actively communicating.

• Device setup and training
• Implementation resources 
• Lifetime device support

Plus, you can’t go wrong with five years of device coverage with the High Five Warranty!

Coaching Others on How to Be Great Communication Partners to AAC Communicators

Showing respect for AAC communicators includes guiding their communication partners on the best ways to interact and engage with them. You might start with basic training for AAC hardware, software, and vocabulary files available on AAC Learning Journey. You can find tips for keeping the conversation going in the 2025 Calendar and Literacy Planner.

If you want to advance your communication partner skills, explore upcoming sessions of AAC Coaching Corner and learn from an experienced ASHA-certified coach in a small group experience.

• AAC Group Coaching for families
• AAC Pro Coaching Clinic for professionals
• AAC Custom Coaching for personalized family support

How Can You Show Respect to AAC Communicators?

To show your respect for people who use AAC (PWUAAC), you can pledge to:

• Talk to them directly and give them time to respond
• Make accommodations so they can participate as much as possible
• Help them connect with other AAC communicators
• Presume potential for communication growth and development
• Ensure their device and accessories are available, updated, and charged
• Have a backup plan for when their device is not available
• Seek to understand their AAC solution—hardware, software, and vocabulary

There are many ways to support AAC communicators. What would you add to this list?